Designed So That Anyone Can Use It. No Computer Skills Are Needed.
Upon arriving at the shop, customers can easily enter their phone number to check in. Get your customers’ feedback through their selection of a happy face, neutral face, or unhappy face when they checkout.
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Ask the customers with the happy face responses to give you a Google or Yelp review and provide an incentive for those unhappy customers to come back.
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Each time a customer checks in or checks out, EZCheckedIn’s customer loyalty gives a reward point. The customer can then trade this in for a discount, if it’s enabled by the owner. Talk about a reason to come back for more!
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Your customers can now easily book online appointments with the options to pick the service and the staff member. EZCheckedIn will send auto-reminders and confirmations. As the owner, you can share and post your calendar online.
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Your customers no longer have to stand in that long line and pack the receptionist area or stand in the cold or hot weather. Just a quick scan and they can wait in their cars and the EZCheckedIn system will message them when it’s their turn.
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Don’t have time to connect with your customers? Don’t worry! You can set it up so that EZCheckedIn can do it all for you. Including: sending appointment reminders, birthday wishes or promotional discounts to their mobile phones.
moreAs An Owner, You Will Have A Private Web Portal Account To Manage Your Customers. The System Is Designed So That Anyone Can Use It. No Computer Skills Are Needed.
Recommended: In a quick snapshot, you will be able to see your most critical information such as the total number of customers, customers’ SMS, and review reports.
These are customers that have not yet submitted a review of your services internally. With just a click, you can reach out to them and let them know that you care.
These are customers that were happy with your service. You should reach out to them and ask if they can help you with a Google or Yelp review since you already know that they will rate you favorably.
These are customers that, for some reason, weren’t happy with your service. You should reach out to them and let them know that you care, and maybe provide them some incentive to come back.
Everyone loves a birthday wish! The system can automatically or manually send a birthday wish to your customer to show appreciation for their business or even to offer a discount coupon as a birthday gift.
Business can sometimes be slow and EZCheckedIn is there to help you. Just a couple of clicks, you will be able to send an instant SMS to your customers to promote your services.
Would you like to know who hasn't come back to your shop for a while? With EZCheckedIn, you can quickly send an instant SMS to let them know of current promotions or discounts.
With ease, you can create SMS to be sent out at scheduled times such as; appointment reminders, monthly/weekly promotions, clients’ birthday wishes, etc., to your customers.
Your customer list and their activity at your shop are available 24/7/365 online for you to manage, communicate, and utilize to grow your business.
The key to increasing good reviews of your business is to know who is happy and who is not with your services. The only way to know that is to ask your customers for their feedback. Private reviews are only for you to know before the public knows.
You, as the shop owner or administrator, can be notified via SMS or email whenever a customer completes their check out.
Manage your account profile by uploading your business logo, business name, address, contact information, password, etc., with just a few clicks.